Fast food workers are the initial contact between customers and fast food establishments. They are responsible for ensuring customer satisfaction, resolving customer complaints, and addressing any questions or comments that customers may have. Fast food workers perform many tasks. They take customers' orders, assemble the orders, and act as cashiers. Fast food is then served through drive-through windows or over counters in the restaurant. In some fast food restaurants, such as take-out establishments, workers may be responsible for serving food on dishes or trays.
Daily duties of fast food workers include making fresh coffee, replenishing supplies and condiments, maintaining inventory and taking food orders. They must maintain cleanliness in food service areas and throughout the food establishment. Duties may also include notifying kitchen staff of any food orders or food shortages.
Some fast food employees may have additional responsibilities, such as operating cooking equipment or preparing cold dishes and beverages. Workers often use drink-dispensing machines to serve milkshakes, frozen custards, frozen drinks and desserts. They may also be responsible for preparing fresh salads or soups.
Requirements – Knowledge, Skills, and Abilities for the post of Food Server
§ Possess strong customer service skills.
§ Possess strong stamina to withstand prolong standing.
§ Strong ability to work as a team with colleagues.
§ Ability to present pleasant appearance; and good manners.
§ Ability to display professional behaviors.
§ Possess good dress sense.
§ Possess taste for good food.
Food Server Job Description
§ Carry silverware, linen on trays, food and/or use carts to carry trays.
§ Arrange food servings on trays according to orders by customers.
§ Prepare food items such as soups, sandwiches, salads, and beverages.
§ Examine trays to be sure that they contain items required.
§ Load trays with accessories, such as condiments, napkins, and eating utensils.
§ Monitor distribution of food, ensuring that meals are delivered accordingly and that guidelines are followed, such as those for people on special diets.
§ Remove stack dishes and trays for return to kitchen after customers finish eating.
§ Stock service stations with items like straws, napkins, and ice.
§ Take food orders and communicate such to serving counters or kitchen staff so they can be filled.
§ Clean and sterilize kitchen utensils, dishes, equipment, and facilities.
§ Find out where patrons would like to have their meals and help them get sited.
§ Monitor serving techniques and food preparation to make sure that proper procedures are followed.
§ Record types of special food items served to customers and their amounts.
§ Calculate amount of orders taken, present such to customers, and accept payment for services.
The Relay Station and Outpost Travel Centers are locally owned and operated truck stops/travel centers located throughout Northwest Louisiana. Each location offers easy access, separate islands for fuel and diesel, convenience store, restaurant, hot & cold deli, truckers’ lounge with showers and laundry facilities, plus a fun and friendly video poker casino featuring a full-service bar.
WE’RE ALWAYS OPEN — 24/7/365 — THE FUN NEVER ENDS
With over 5 acres of well-lit, secured parking, whether you’re roarin’ in on your Harley or rollin’ in with your big rig…you’ll love how safe and easy it is to…
“Come as a Stranger…Leave as a Friend!”
Company Website: relaystationla.com
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